Know what your customers ask for — without recording anyone.
Counter-Insight listens at the counter, understands what matters, and hands you a weekly plan: what customers wanted and couldn't get, what they ask over and over, what to stock next. The audio is deleted on the device within seconds and never leaves your store.
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Listens at the counter
A small plug-in device captures counter conversations and transcribes them on the spot — then deletes the audio in seconds.
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Understands, doesn't just count
An AI reads each day's anonymized transcript and surfaces what's actually valuable — no keyword lists, no setup.
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Gives you a weekly plan
Open your dashboard to the one change worth making this week, the requests you missed, and what customers loved.
Built privacy-first, on purpose
This is the difference — and it's what keeps you out of legal trouble other "listening" products walk into.
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Audio is transcribed on the in-store device and deleted within seconds — it never leaves the premises. Personal details are removed before anything is analyzed. You get only aggregated, anonymous patterns. No individual customer or employee is identified, and no voiceprints are ever created.